Category: Case study

Jawwy, an STC Company

MENA Solutions pride themselves on client feedback, here what they have to say.

Client

Mandate

Sector

Jawwy, an STC Company

New telecoms launch requiring multiple hires across sales, marketing, finance, HR and digital.

Telecoms & IT

Background

Jawwy, an STC company is a digital telecoms company launched in the Kingdom of Saudi Arabia during 2016. Aiming to be the first digital telecoms company in the world the objective was to hire a number of the world’s leading experts within telecoms and digital. With a mandate from the CEO MENA Solutions allocated the recruitment of multiple roles over a defined period to an Account Manager. The requested positions covered Customer Experience, Finance, Marketing, Sales, Technology, Brand and Strategy.

Jawwy Logo

As a project recruitment business, MENA Solutions has the ability to use its industry wide services to match the needs of any client. We were quick to align ourselves to the client’s needs and source profiles with the view to delivering a cost effective solution.

Our Approach

Our challenge was to provide access to both a local and international recruitment service to ensure we delivered the right breadth and depth of candidates for our client. After considerable consultation, we successfully collaborated with the client, with an agreement and firm commitment to provide a time based and cost effective solution.  MENA Solutions allocated a dedicated Account Manager to the project with the use of our central resourcing function. Based on the agreed timeframes, our project was split into three key components, which were search, interview and onboard the selected candidates.

Scope of Work

  • Rolling contract assignment to deliver across the main commercial divisions of Jawwy.
  • To engage the successfully selected candidates to employment contract acceptance level on an ongoing basis.

Delivery

  • Chief Customer Care Officer
  • Chief Marketing Officer
  • Chief HR Consultant
  • Chief Government relations officer
  • VP Sales Operations
  • VP Accounting
  • VP Social Media
  • UI / UX Developer

Reference from Jawwy – HR Consultant – Haitham Akl

“I’ve had the pleasure of working with MENA Solutions over the past year, during which they have helped me search and recruit very high caliber candidates for senior positions within the GCC market.When we had business together, I found MENA Solutions to be very professional, transparent and well informed in a very supportive way. MENA Solutions is one of the few recruiters I met in the telecommunication field who:

  • Understands the needs and requirements of the client
  • Interviews professionally the potential candidates testing their competencies
  • Helps both companies and candidates meet each other’s expectations

MENA Solutions continues to provide an exceptional service that resulted in the successful hiring of key individuals for my business unit. I would not hesitate to recommend MENA Solutions if you are looking to hire business critical staff.

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4D Consultancy

MENA Solutions pride themselves on client feedback, here what they have to say.

Client

Mandate

Sector

4D Consultancy

8 positions covering functions such as technicians, finance, operations, sales, and customer service operations

Manufacturing & Engineering

Background

Our client, 4D Consultancy, approached MENA Solutions to work in partnership with their leading semi government client from Europe.  Their client designs and implements cutting edge technology solutions for governmental FMCG quality monitoring purposes in the manufacturing industry. The project consisted of 2 phases to launch their Middle East operation, requiring MENA Solutions to source 8 positions in phase 1 and

4D Consultancy Logo

12 positions in phase 2. The roles were unique and specific to their business, focusing on operations, engineering, customer service, sales and finance.

As a project recruitment business, MENA Solutions has the ability to use its industry wide services to match the needs of any client. We were quick to align ourselves to the client’s needs and source profiles with the view to delivering a cost effective solution.

Our Approach

Our challenge was to provide access to a local recruitment service as 4D Consultancy’s client had previously utilized a multi-agency and largely European centric approach. After considerable consultation, we successfully partnered with the client, with an agreement and firm commitment to provide a time based and cost effective solution.  MENA Solutions allocated a dedicated Account Manager to the project with the use of our central resourcing function. Based on the agreed timeframes, our project was split into three key components, which were search, interview and onboard the selected candidates.

Scope of Work

  • To maintain a successful candidate CV supply of no more than 3 CV’s per role, within 4 weeks.
  • To engage the successfully selected candidates to employment contract acceptance level within 12 weeks.

To ensure success, MENA Solutions spent a total of 4 weeks sourcing for Phase 1 with 8 allocated positions. Subsequently we were then able to arrange multiple interview days at both the clients office and our headquarters in Dubai. The result of the above process was the successful delivery of 8 positions within an agreed timeframe of 12 weeks.

Delivery Time

12 weeks

Results

Talent Pool                                         195

CV: IV                                                  2:1

1st IV: Placement                               4:1

Placements                                         8

Client Reference – Tanya Ellis – CEO – 4D Consultancy

In the GCC market, it is often difficult to find a quality recruitment company who you can confidently partner with to ensure you client’s needs are met within the timescales required.  I approached MENA Solutions based upon a history of working with this business and their continual drive to not only meet your needs, but also their focus on customer delight.

This project was no different to the standards and quality of work I have become accustomed to MENA Solutions delivering. Their consultative approach, understanding of market trends and partnership mentality remain second to none in the GCC market.  We are successfully working through the second phase of our project currently and I feel absolutely confident that the entire project will be delivered on time and budget.

I will continue to recommend MENA Solutions to all my clients and personally find the entire team thoroughly enjoyable to work with.

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Leading Automotive Company
Jawwy, an STC Company
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Leading Automotive Company

MENA Solutions pride themselves on client feedback, here what they have to say.

Client

Mandate

Sector

A leading automotive company

7 positions covering functions such as sales, marketing, finance and regulations

Manufacturing & Engineering

Background

Our client, a leading manufacturer of tyres globally, approached us to deliver a bespoke recruitment solution that would see them recruit 7 key positions within a 12 week timeframe. The roles covered the major functions of a business including finance, sales, marketing, pricing and regulation and training.
As a project recruitment business, MENA Solutions has the ability to use its industry specific services to match the needs of any client. We were quick to align ourselves to the client’s needs and begin delivering profiles with the view to delivering a cost effective solution.

Image of a car and tunnel and lights

Our Approach

Our challenge was to provide a more effective recruitment process as their experience previously had been one of multi-agency and inconsistent performance. After agreeing with the CEO to provide a time based and cost effective solution, MENA Solutions allocated a dedicated Account Manager to the project with the use of our central resourcing function. Based on the agreed timeframes, our project was split into three key components, search, interview, onboarding.

Scope of Work

To maintain an average of 3 CV’s per role covered, and to ensure success, MENA Solutions spent a total of 4 weeks sourcing for the 7 allocated positions. Subsequently we were then able to arrange multiple interview days at both the clients office and our headquarters in Dubai. The result of the above process was the successful delivery of 7 positions within an agreed timeframe of 12 weeks.

Delivery Time

12 weeks

Results

    • Talent Pool                                         195
    • CV: IV                                                  2:1
    • IV: Placement                                    5:1
    • Placements                                         7

Client Reference – HR Director

We did not have in house capabilities to recruit massively in a short time period, yet we had to increase our capabilities with new recruits and add to the Bridgestone team in MEA. We choose to work with MENA Solutions and are very satisfied with the work done by a highly effective project lead in Ria.

She is able to adjust to our needs as they change and also able to source new candidates when the initial proposed ones do not fit what we are looking for.  As we now look to insource our recruitment efforts, we might still go to McKenzie jones for specific niche needs we have as we find they screen the industry and market efficiently.

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Jawwy, an STC Company
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